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211 Call and Contact Reports

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Cuyahoga 211Geauga 211Medina 211

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Bar Graphs

Calls/Contacts by Month
Referral Source (How callers heard about 2-1-1)
Service Requests By Broad Service Category
Service Requests By Detailed Service Type - Top 10
Service Requests By Detailed Service Type - Top 20
Unmet Needs by Broad Service Category

Pie Charts

Age of Person Needing Service
Gender of Person Needing Service
Caller Type (Individual, Agency, Family/Friend)

List Reports

Calls/Contacts by Month
City/Township of Person Needing Service (City Sort)
City/Township of Person Needing Service (Frequency Sort)
ZIP Code of Person Needing Service (ZIP Code Sort)
ZIP Code of Person Needing Service (Frequency Sort)
Referrals by Agency (Name Sort)
Referrals by Agency (Frequency Sort)
Referrals by Agency and Site (Name Sort)
Service Requests by Category by City/Township
Service Requests by Category by ZIP Code

Service Requests By Detailed Service Type - Top 10
Service Requests By Detailed Service Type - Top 20
Service Requests By Detailed Service Type - Top 50
Service Requests By Detailed Service Type - Top 100
Service Requests By Detailed Service Type - All
Service Requests By Detailed Service Type By City/Township - Top 10
Service Requests and Unmet Needs by Detailed Service Type
Unmet Needs by Broad Service Category by City/Township
Unmet Needs by Broad Service Category by ZIP Code
Unmet Needs by Detailed Service Type

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